ABOUT THE PROGRAM

What is My Olympic Rewards?

My Olympic Rewards is a digital loyalty program that rewards fans for engaging with the Olympics and Olympic partners through exciting digital and real-world experiences. Here you'll find giveaways, digital artwork, AR experiences, fan surveys, athlete videos, and more. The more you participate, the more points you earn—redeem them for merchandise, digital collectibles, discounts, and exclusive content.

What is Together for Tomorrow; Enabling People?

Together for Tomorrow; Enabling People is an exciting collaboration between the International Olympic Committee (IOC) and Worldwide Olympic Partner Samsung that brings together the power of technology and sport to create positive change. Through this digital community, we're bringing together young people from around the world to tap into our collective potential, solve problems, challenge boundaries, and create a brighter future for all—not just during the Olympic Games, but every day.

What are points?

Think of points as a special currency you'll earn by completing different activities. The more you participate, the more points you'll collect. Stack them up and redeem them for rewards you'll love, like exclusive merch, gift cards, digital collectibles, and more!

What Rewards can be redeemed with my points?

From official Olympics merchandise to Fanatics discount coupons, your points can be redeemed for a variety of exciting rewards. Each reward shows exactly how many points you need to make it yours. Pop into your feed at any time to discover what's waiting for you!

How do I access My Olympic Rewards?

It's easy to get started! Simply sign up at myolympicrewards.com.

Already a member? Sign in with the email address you used during registration to access your wallet and rewards.

How do I add My Olympic Rewards to my phone's home screen?

Want quick access to My Olympic Rewards? Add us to your home screen in just a few taps.

For Android users:

• Open Chrome and visit myolympicrewards.com

• Tap the three dots (⋮) in the top right corner

• Select "Add to Home Screen"

• Tap "Add" to finish

For iPhone users:

• Open Safari and visit myolympicrewards.com

• Tap the add icon (📤) at the bottom of your screen

• Choose "Add to Home Screen"

• Name your shortcut and tap "Add"

That's it! You'll now have instant access to My Olympic Rewards right from your home screen.

What is Augmented Reality (AR)?

Augmented Reality (AR) enhances what you see in the real world by adding digital elements through your phone's camera. With My Olympic Rewards, you can experience AR in several exciting ways: collect digital objects at locations around the world, discover digital wearables, and enjoy AR-enabled artwork collectibles.

How do I view objects in Augmented Reality (AR)?

To view objects in AR, follow these steps:

Enable camera access when prompted on your device

Tap the 'map' button in your wallet

Select 'View in AR' at the bottom of your screen

Having trouble? Make sure you're not using private browsing mode and have enabled the necessary privacy settings for AR viewing.

TROUBLESHOOTING

Where do I find my login link when I submit my email address?

We’re embracing the future and eliminating passwords. For your convenience and security, when you log in, we’ll email you a one-time login link to access your account.

Why did I not receive an email with the login link?

The email may have ended up in your "junk" folder. Please check and mark it as “Not Junk” to move it to your Inbox.

How do I find my User ID?

Simply click your profile picture in the top right corner of the screen, and you'll see your User ID displayed in your profile information. This unique ID helps us keep your rewards account secure.

Why isn't my AR/Camera working?

To fix AR issues, check your device settings:

For Android users:

• Open Chrome

• Tap the three dots (⋮) in the top right corner

• Tap Settings

• Tap Location and turn it on

For iPhone users:

• Open Settings

• Tap Privacy

• Tap Location Services

• Find and tap Safari

• Select "While Using the App"

• Make sure camera access is also enabled for Safari

• Once you've updated your settings, reload your My Olympic Rewards wallet, tap "Map," and select "Allow" when asked to share your location.

Why do I get an error when trying to collect objects from the map?

Error messages appear when you either try to collect an object that's too far away from your current location, or when you've already reached the maximum number allowed for that object. Check the error message shown for the specific reason you can't collect the object.

Still having issues?

If you don't see your question here, tap the "Feedback" link in the profile of your wallet to contact us or email us at support@myolympicrewards.com.

GIVEAWAYS & PROMOTIONS

What sweepstakes are currently running?

Visit our official rules page to see what sweepstakes are available in your country.

How do I earn entries into the giveaway?

You'll get your first entries just for signing up. Complete fun challenges like watching videos and connecting on social media to earn additional entries and increase your chances of winning. Visit your home screen anytime to track your progress and see available challenges.

Is there a limit to how many entries I can earn?

Yes. To learn more about entry limits and other eligibility details for your country, visit our official rules.

How do I redeem a prize once I've been notified?

If you're selected as a winner, you'll receive an email within 1-3 business days after the drawing. Click the "Redeem Prize" link in your email and follow the instructions to submit your information and claim your prize.